Privacy Policy
Privacy Policy
Effective Date: July 15, 2026
GLOBAL EDEN GROUP S.R.L. ("edén", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit www.byeden.shop, create an account, place an order, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The controller responsible for your personal data is:
GLOBAL EDEN GROUP S.R.L.
Email: info@byeden.shop
Website: www.byeden.shop
2. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information:
Identity Information
- Full name
Contact Information
- Email address
- Telephone number
- Billing address
- Shipping address
Order Information
- Purchased products
- Order history
- Payment status
- Shipping information
Payment Information
Payments are processed securely by authorized third-party payment providers.
For your security, edén does not store complete payment card information.
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Time zone
- Website usage information
- Cookies and similar technologies
3. How We Collect Your Information
We collect information when you:
- place an order;
- create an account;
- subscribe to our newsletter;
- contact customer support;
- participate in promotions;
- browse our website;
- interact with marketing communications.
Some technical information is collected automatically through cookies and analytics tools.
4. How We Use Your Information
We process personal data for the following purposes:
- processing and fulfilling orders;
- providing customer service;
- processing payments;
- arranging shipping and delivery;
- communicating regarding purchases;
- preventing fraud and unauthorized activity;
- complying with legal obligations;
- improving our website and services;
- sending marketing communications where you have provided consent.
We process your information only where we have a lawful basis to do so.
5. Marketing Communications
If you subscribe to our newsletter or agree to receive promotional communications, we may send you information regarding:
- new collections;
- exclusive offers;
- promotions;
- product launches;
- brand updates.
You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly.
6. Sharing Your Information
We never sell your personal information.
We may share personal data only when necessary with trusted service providers, including:
- payment processors;
- shipping and logistics companies;
- website hosting providers;
- cloud storage providers;
- email marketing platforms;
- fraud prevention services;
- analytics providers.
Each provider processes personal information only as necessary to perform its services and is required to comply with applicable data protection laws.
7. International Data Transfers
Because edén serves customers worldwide, your personal information may be transferred to and processed in countries outside your country of residence.
Where required by law, we implement appropriate safeguards to protect your personal data during international transfers.
8. Cookies
Our website uses cookies and similar technologies to:
- remember your preferences;
- keep your shopping cart active;
- improve website performance;
- understand visitor behavior;
- measure marketing effectiveness.
You may manage or disable cookies through your browser settings.
Please note that disabling cookies may affect certain website functionality.
9. Data Security
We maintain appropriate technical and organizational security measures designed to protect personal information against:
- unauthorized access;
- accidental loss;
- misuse;
- alteration;
- disclosure.
Our website uses SSL encryption to secure data transmitted between your browser and our servers.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
10. Data Retention
We retain personal information only for as long as necessary to:
- fulfill orders;
- provide customer support;
- comply with legal obligations;
- resolve disputes;
- enforce our agreements.
When personal data is no longer required, it will be securely deleted or anonymized where appropriate.
11. Your Privacy Rights
Depending on your country of residence, you may have the right to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of your personal data;
- restrict processing;
- object to processing;
- withdraw consent where processing is based on consent;
- receive a copy of your personal data in a portable format.
To exercise any of these rights, please contact:
We may request verification of your identity before processing certain requests.
12. Children's Privacy
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us immediately so that we may remove the information.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of those external websites.
We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any revisions will be published on this page together with the updated Effective Date.
Your continued use of our website after any changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us:
GLOBAL EDEN GROUP S.R.L.
Email: info@byeden.shop
Website: www.byeden.shop
